Network & Systems Administrator

Position: Network and Systems Administrator

Location: Barry County Central Dispatch – 2600 Nashville Rd. Hastings, MI 49058
Position Type: Full-Time
Supervised By: Director
Salary: Include salary requirements with application packet

Application Deadline: Close of Business on Friday, February 14, 2024
 

Position Summary:
Barry County Central Dispatch is seeking a skilled and dedicated Network and Systems Administrator to join our team. Under the direct supervision of the Director, this position will be responsible for the analysis, development, installation, and maintenance of the dispatch center’s network, hardware, radio, and operating systems. The successful candidate will also serve as the Local Agency Security Officer (LASO) and will be expected to ensure security compliance, including adhering to CJIS guidelines for law enforcement data access.
 

In addition, this role will provide technical support for systems used by public safety agencies, ensuring that the infrastructure is operational, secure, and compatible with the needs of first responders.
 

Key Responsibilities:

· Oversee the security, functionality, and operation of radio equipment, network equipment, switches, firewalls, computer systems, back up power sources and surge suppression systems. 

· Act as the primary contact for third-party vendors and manage vendor relationships.

· Provide support for systems such as Enhanced/Next Gen 9-1-1, CAD, MDCs, LEIN, and radio systems.

· Serve as the LASO, ensuring compliance with CJIS and other relevant security standards.

· Manage network administration, including user accounts, backups, upgrades, and troubleshooting.

· Respond to emergencies and technical service needs on a 24-hour basis.

Required Qualifications:

· Associate’s degree in Computer Science, Criminal Justice, or a related field.

· Minimum of 3 years of experience with Computer Aided Dispatch (CAD) systems.

· Strong working knowledge of networking systems, public safety systems (e.g., E911, NG911, LEIN), and troubleshooting techniques.

· Familiarity with LEIN (Law Enforcement Information Network) is preferred.

· Ability to manage system security, backup protocols, and disaster recovery planning.

· Excellent communication skills and ability to work under stress in a fast-paced environment.

· Michigan Vehicle Operator’s License and the ability to pass a criminal background check.

Desirable Skills:

· Familiarity with LAN/WAN, Ethernet, TCP/IP, and Windows and Lynx-based systems.

· Experience in providing technical support and training to public safety personnel.

· Experience and knowledge of the 911 industry is preferred. 

Work Environment & Physical Demands:
This role requires the ability to work in a high-pressure environment, troubleshoot complex technical issues, and communicate effectively with internal and external stakeholders. Occasional lifting (up to 15 lbs.) and the ability to work flexible hours, including on-call, are required.

Benefits:

· Vacation Leave

· Sick Leave

· Personal Leave

· MERS Hybrid Retirement, MERS Healthcare Savings Plan and Optional MERS 457

· Healthcare

How to Apply:
Please submit your resume and cover letter to Director Stephanie Lehman at lehmans@barry911.org  We look forward to hearing from you!

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*Note: A person with a disability or handicap requiring accommodation for completing the application process should notify the
Director as soon as possible.  It is the policy of Barry County Central Dispatch to afford equal employment opportunity regardless of race, religion, color, national origin, sex, age, marital or familial status, height, weight, disability or handicap. Michigan law requires that a person with a disability or handicap requiring accommodation for employment must notify the employer in writing within 182 days after the need is known.